Cancellation and refund policy

Your first payment

You may request a full refund of your first paid subscription payment within 14 calendar days of that payment. You do not have to give a reason, and using the service during that period does not remove this first-payment refund offer. The free trial is separate: it requires no card and creates no charge.

Cancel monthly renewal

When paid billing opens, cancel through Settings → Manage subscription, the link in your Paddle receipt, or Paddle buyer support. Cancellation stops the next renewal and keeps paid processing access until the end of the current billing period. Cancellation alone does not issue a refund. Renewals are ₪59/month unless a different price was clearly disclosed and accepted.

Request a refund or report a billing problem

Email us with the account email, Paddle transaction/receipt reference and date of payment. Do not send a card number, CVV, password or identity document. You may also request help directly at paddle.net. Paddle is the merchant of record for paid orders and processes refunds to the original payment method where possible. Its published policy provides processing within 14 days of approval, subject to any applicable statutory withdrawal rules.

moshe@mosheschwartzberg.com · Paddle buyer support

Renewals, service problems and your rights

The first-payment offer does not create an automatic refund for every monthly renewal. Contact us or Paddle about duplicate/incorrect charges, material service defects or a refund required by law. Nothing here limits mandatory consumer rights, including rights that apply to renewal payments or provide a longer cancellation period. Paddle may grant additional refunds under its policy.

A refunded subscription may lose paid processing access. Your saved notes remain available for viewing/export unless you delete the account.

Paddle refund policy · Pricing

CodeCrafter · Gad, Beit Shemesh, Israel